Latest Customer Service Jobs In Kenya

Waiter/Waitress Job – Hospitality

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 year
  • Location Nairobi
  • Job Field Customer Care 


  • The position requires a friendly outgoing person who is willing to go the extra mile to provide quality food and beverage service to guests in the hotel at all times.
  • He/she should always be perfectly groomed at all times and practice personal hygiene especially while handling food.
  • He/she should have proper knowledge of the preparation and service of all International and local foods and beverages.
  • He/ she should be time-conscious and always execute his duties accurately and on time, with minimal supervision.
  • He/she should be friendly and always willing to assist his guest with a natural smile.
  • Wash all the bar glasses and replenish the same to the bars.
  • Professional service of food and drinks to guests and providing information on all the menu items.
  • Prepares mis-en-place for use during service and bills guests.
  • Arrange function halls for meetings and events and set up the tables depending on the events.
  • Cleans restaurant equipment including chairs, tables, and wall hangings.
  • Cleans the restaurant floor and windows.
  • Cleans the bar, the bar counter, and the bar cabinet.
  • In charge of the bar when the barman is not around.
  • Performs any other duties as may be required by management or superiors


  • Certificate in Food and Beverage service and sales from a recognized institution.
  • Minimum of 1-year work experience working as a cashier, barista or waiter/Waitress.
  • Basic computer and numerical skills.
  • A high degree of integrity and honesty.
  • Positive attitude and willingness to work as a team.
  • Able to work under high pressure and minimal supervision.
  • Stamina and ability to work for long hours.
  • Good presentation skills.
  • Patient & Accommodating.
  • Excellent memory and Speed.
  • Ability to hide bad moods.
  • Ability to take criticism.

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Waiter/Waitress – Hospitality) to on or before 20th November 2023.

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