Latest Hospitality / Hotel / Restaurant Jobs In Kenya

Server/Waiter/Waitress Job At Radisson Hotel Group

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Nairobi
  • Job Field Hospitality / Hotel / Restaurant 

TASKS, DUTIES AND RESPONSIBILITIES:

Meets and exceeds customer and team member expectations by providing Yes I Can! Service & teamwork

  • Provides value added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations
  • Communicates effectively with customers, colleagues and supervisors
  • Demonstrates teamwork by co-operating and assisting colleagues as needed
  • Meets Yes I Can Service standards

Adheres to hotel policies & procedures

  • Attends work on time as scheduled
  • Follows hotel standards regarding personal hygiene
  • Minimizes dangers by following all safety rules and regulations
  • Maintains a favourable reputation of the Radisson Blu Hotel at all times
  • Sets up chairs and tables in the restaurant before it opens for business
  • Wipes tables and chairs and polishes china, glassware and cutlery
  • Fills up service station, supplies the service station during service hours, with necessary condiments, china, glassware, linen and makes sure cutlery is always polished
  • Knows all tables by numbers and seats, in order to serve the correct drink and dish to each guest
  • Takes drink and food orders from the guest, and process these orders into the Micros system
  • Serves food & drinks to the guest, applying correct sequence of service and making sure the guest gets all necessary condiments and accompaniments
  • Constantly checks up on guests and attends personally to enquiries, requests or complaints by the guest in the “Yes I can!” spirit
  • Informs his assigned supervisor immediately of any irregularities or complaints
  • Clears tables of dirty and empty glasses (and dishes), replenishes drinks and changes ashtrays as per service standards
  • Clears regularly the service station and keeps it clean and tidy
  • Helps out in other areas when needed
  • Farewells guests at departure whenever possible
  • Must have a good knowledge of all food & drink items served according to the menu
  • Is aware of the proper presentation of food & drinks served and advises Supervisor if incorrect
  • Is fully trained about menu and promotions including approximate preparation times.
  • Is able to serve quickly and efficiently
  • Is familiar with proper handling and maintenance of service equipment
  • Attends scheduled outlet meetings and regular training sessions
  • Carries out any other duty that may be assigned by the management
  • Is aware of the reservations of the restaurant throughout the shift
  • Knows Micros system functions and use

Skills

  • Microsoft Office
  • Point of Sale
  • Catering Service
  • Advanced Knowledge of Wines
  • Basic Beers/Spirits Knowledge
  • Advanced Beers/Spirits Knowledge
  • Casual Dining Experience
  • Fine Dining Experience
  • POS Systems
  • Money Handling
  • Fluent in English
  • Culinary Degree/Training
  • Knowledge of Coffees
  • Knowledge of Teas
  • Food Safety
  • Safe Food Handling

Method of Application

Interested and qualified? Go to Radisson Hotel Group on harri.com to apply

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