Latest Administration Jobs In Kenya

Reliever – Administrative Assistant at Kenya Power Pension Fund (KPPF)

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job Summary

The Administrative assistant is responsible for delivering a friendly, efficient customer service and creating a warm and welcoming atmosphere for all the guests visiting the Fund, with the key aim of ensuring customer satisfaction.

Under the direct supervision of the Human Resource & Administration Officer, the reliever will:

  •  Coordinate front desk activities.
  •  Receive all clients and direct them to appropriate officers for further assistance.
  •  Ensure high standards of telephone service in order to achieve fast and efficient handling of internal and external calls.
  •  Ensure that clients are relaxed and comfortable while waiting to be assisted.
  •  To maintain the reception area at high standards of cleanliness and neatness.
  •  To receive, sort and distribute correspondence/mails.
  •  Operate switchboard and connect callers to the appropriate person(s).
  •  Monitor and report any malfunctioning of office equipment within duty station.
  •  Type correspondence and reports as directed by superior; sending out email as required from time to time.
  •  Manage of meeting room bookings and appointments.
  •  Perform other clerical duties such as filing, photocopying, scanning etc
  •  Perform any other duties as may be required by superiors from time to time.

Candidate Profile
The job holder should possess the following minimum qualifications:

  •  A diploma in customer service, business management or relevant field
  •  Proficient knowledge in IT.
  •  At least two (2) years’ experience in a similar position.
  •  Proven work experience as an administrative assistant, front office representation or similar role.

Competencies and traits

In addition, candidates should demonstrate the following personal traits and competencies:

  •  Maintain high standards of personal grooming, integrity and professionalism to uphold the corporate image of the Fund.
  •  Creativity and innovation skills.
  •  Action oriented and demonstrated ability to manage priorities.
  •  Quality focus and attention to detail.
  •  Good oral and written communication skills.
  •  Good customer relationship management skills (internal and external customers.

Method of Application

Interested persons should submit their applications online through the following link: https://erecruitment.kppf.co.ke so as to reach us not later than Friday 27th October, 2023.Interested and qualified? Go to Kenya Power Pension Fund (KPPF) on e-recruitment.kppf.co.ke to apply

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