Latest Administration Jobs In Kenya

Receptionist / Administrative Services Senior Representative Job At Cigna

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Nairobi
  • Job Field Administration / Secretarial  , Customer Care 


  • Acts as a receptionist for clients or visitors. Receives and relays incoming, outgoing and internal calls and refers messages to appropriate parties.
  • Delivers basic administrative tasks such as receiving, sorting and dispatching office mails (International and local).
  • In liason with supervisor applies and renews office licences and Business permits.
  • Implements planned day to day initiatives that impact the entire facility, office, business support.
  • In liason with the supervisor, co-ordinate onboarding of suppliers/vendors as per Cigna procurement policy while acting as the liason between suppliers/vendors and the Company.
  • Maintain up to date service contracts and SLA with suppliers/vendors.
  • Countercheck supplier/vendor invoices, seek relevant approval and update supplier accounts with proof of payment.
  • Manage communication between the landlord and the Company, coordinate office repairs, liaise with building management on access to infrastructure & crucial rooms i.e. utility duct and network switches for ISP, parking etc.
  • Act as an oversite for Office vendors to ensure they deliver work as per stipulated SLAs and ensure office consumables and supplies are maintained.
  • With the support of IT Department, liase with vendors to keep office facilities functional. I.e. AC units, meeting room connections etc.
  • In liaison with supervisor, ensure all office assets are insured and in case off loss initiate recovery process with support of HR and IT.
  • Endeavour to have vast knowledge of department and company policies and procedures.
  • May schedule and maintain calendar of appointments, meetings and travel itineraries and coordinates related arrangements.


  • Bachelor degree in relevant field, prior front office /customer service experience preferred.
  • Excellent communicator both oral and written, knowledge of French is a plus
  • Organizational skills: you can assess different tasks and proceed according to priorities; you are able to plan ahead in order to ensure daily workflows are respected, you are able to work in close cooperation with your colleagues
  • You can rapidly and accurately handle a large quantity of  documents
  • You can keep a clear overview of the work to be done, even in busy times.
  • Strong energy and drive to work across cultures and time zones
  • You can deal with (confidential) information with the utmost discretion.
  • You can perform accurate data entry.

Method of Application

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