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Branch Manager At Stratostaff – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationMombasa
  • Job FieldSales / Marketing / Retail / Business Development 

Job Description

  • Undertake business development activities from lead generation to deals closure in line with set targets
  • Manage key accounts by maintaining and growing market share with new and existing clients
  • Assess local market conditions and identify current and prospective sales opportunities
  • Build and maintain clients and associates relationships as a combined effort with the operations team with effective inter-departmental procedural workflow participation thereby contributing towards quality service delivery.
  • Enhancing profitability by ensuring that there is financial viability through maintaining and /or increasing profit margins
  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
  • Develop forecasts, financial objectives and business plans
  • Manage budget and allocate funds appropriately
  • Bring out the best of the branch’s personnel by providing training coaching and motivation
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly.
  • Follow up on clients in the CRM.
  • Adhere to high ethical standards and comply with all regulations/ applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration.

Requirements

  • Bachelor’s degree in Business Administration, Management, or related field.
  • Minimum 5 years of experience, preferably in sales, operations, or client services.
  • Strong understanding of sales, financial management, and customer service.
  • Proficiency in CRM systems.

Key Competencies:

Leadership:

  • Proven ability to lead, motivate and manage a team efficiently

Business Acumen:

  • Strong understanding of business operations and financial management to drive growth

Client Relationship:

  • Management: Expertise in building and maintaining key client relationships.

Problem Solving:

  • Ability to quickly resolve issues while ensuring branch operation runs smoothly.

Method of Application

Interested and qualified? Go to Stratostaff on jobs.stratostaff.co.ke to apply.

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