Latest Customer Service Jobs In Kenya

Sales Tele Service Consultant – Call Center At Izwe Loans Kenya Limited – APPLY NOW

  • Job TypeFull Time
  • QualificationDiploma
  • Experience1 – 2 years
  • LocationNairobi
  • Job FieldCustomer Care 
  • Salary RangeKSh 30,000 – KSh 50,000/month

Location: Nairobi, Head Office

Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services

Key Responsibilities:

  • Initiate outbound calls to prospective customers to introduce products or services and  understand their needs, preferences, and purchasing intentions.
  • Build rapport with potential customers to foster long-term relationships and repeat
  • Utilize sales scripts and materials effectively while maintaining authenticity and professionalism.
  • Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
  • Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.

Qualifications:

  • Diploma in business or related field preferred.
  • 1 plus year working experience with proven track record of success in sales in a tele service or call center environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
  • Strong negotiation and persuasion abilities, with a results-oriented mindset.
  • Familiarity with sales techniques, methodologies, and best practices.

Attributes:

  • Self-motivated and goal-oriented.
  • Resilient and adaptable to changing circumstances.
  • Ability to thrive in a fast-paced, target-driven environment.

Company Benefits

Competitive pay package & Medical Cover

Method of Application

Interested applicants should send their application letters, attach their CV and education & professional certificate, and email them by 23rd February 2024 to hrk@izwekenya.com with the subject Sales Tele Service Consultant – Call Center.

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