Latest Hospitality / Hotel / Restaurant Jobs In Kenya

Restaurant Manager – Nairobi At Brites Management – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 
  • Salary RangeKSh 50,000 – KSh 100,000/month

Duties and Responsibilities

  • Oversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish.
  • Creates a positive team atmosphere among team members Maintains records of staff periodic manner and operating costs.
  • Provides feedback and coaching to the team regularly.
  • Understand building capability through Cross-training
  • Treats all team members fairly, and with respect.
  • Sets high standards for appropriate team behavior on shift
  • Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.
  • Arrange for maintenance and repair of equipment and other services.
  • Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.
  • Ensures new products are executed properly for the following rollout.
  • Is capable of handling angry customers with a friendly/calm attitude.
  • Ensures product quality and excellent service.
  • Shows enthusiasm about guests within the restaurant.
  • Is flexible in dealing with changes/problems (e.g., being short-staffed).
  • Has 3effrecrively forecasted restaurant needs.
  • Shifts priorities and goals as work demands change.
  • Priorities tasks effectively to ensure the most critical tasks are completed on time.
  • Delegates and follow-up effectively.
  • Taking Ownership of issues or tasks and also giving detailed updates to the F&B manager and General Manager.
  • Seeks, listens, and responds to guest feedback.
  • Coaches team on how to exceed Guest expectations.
  • Does not blame others; takes accountability for problems.
  • Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.

Key Requirements Skills, experience and qualification

  • Proficiency in using computer software to monitor inventory, track staff schedules, and pay, and perform other record-keeping tasks.
  • Ladies preferred for diversity
  • 3 plus years’ experience in a busy restaurant
  • Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.
  • Assist in planning regular and special event Menus.
  • Degree, or Diploma in Hotel Management or equivalent
  • Has effectively managed Team Members
  • Previous experience in a similar job role.
  • Coached and improved the performance of at least one poorly performing Team member/Manager.

Method of Application

Send your application to jobs@britesmanagement.com

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