Latest Banking Jobs In Kenya

Relationship Manager – Retail Banking At ABC Bank (African Banking Corporation Limited) – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience5 years
  • LocationNairobi
  • Job FieldBanking  , Finance / Accounting / Audit 

Key Responsibilities

  • Develop the Retail banking customer base and expand the unit’s business growth through marketing of the bank’s products and services
  • Achievement of set revenue target/overall departments’ budgets through aggressive customer acquisition, efficient product delivery, offering a diverse range of products and excellent customer service
  • Develop more business from the existing clientele – i.e. increase share of wallet by cross selling all personal &
  • Business banking products to all the existing and potential customers
  • Enhance sales in all other third party products for fee based earning.
  • Preparation of all reports required to monitor work progress – daily, weekly and monthly
  • Identifying and developing new profitable business relationship.
  • Carrying out market research to monitor competitor activity and initiating product improvements to meet the changing consumer needs
  • Coming up with customer service initiatives that will boost service and business growth
  • Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Senior Credit Analyst and maintain a high standard of credit analysis.
  • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction

Minimum Qualifications, Knowledge Experience& Key Competencies

  • A degree in Business or Marketing related course from a recognized University.
  • Diploma in Marketing, Credit Management /Professional qualifications (CPA, ACCA, AKIB).
  • More than 5 years banking experience and at least 4 must be in business banking.
  • Well versed with KYC/AML compliance requirements.
  • A Proven record in the delivery of business targets.
  • Excellent sales and negotiation skills, with the ability to establish and develop relationships.
  • Excellent customer service and interpersonal skills.
  • Computer skills in word processing, presentations and statistical analysis.

Method of Application

If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements. Please send your application on or before 11th October 2024 on the following address recruitment@abcthebank.com. Please put the position applied for in the application as the subject of the email.

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