Latest Administration Jobs In Kenya

Receptionist At MNC Consulting Group Limited – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job description

  • Greeting guests with direct eye contact and a smile, welcoming them to the facility.
  • Make guest reservations for services.
  • Creating content about the business and posting them on social media platforms and regularly engaging customers by responding their queries on social media.
  • Answer telephones in 3 rings and provide proper response must have excellent phone etiquette (appointment booking, answer questions).
  • Communicate and inform co-worker(s) of any and all pertinent information throughout shift and at shift close.
  • Handle and assist as needed with guest recovery and issues. 
  • Respond with management as directed.
  • Maintain complete confidentiality in all guest matters in accordance with company policy.
  • Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Maintain facility by checking equipment, light cleaning, maintain retail inventory on display.
  • Ensure proper coverage of desk when it is necessary to leave area.
  • Reconcile daily sales, deposits and receipts as outlined in Standard Operating Procedures and Protocols.
  • Receive payments for goods and services and properly account for all transactions and monies.
  • Assist as needed with lifting and storing equipment, product displays and preparing for special event.

Position Qualifications:

  • At least 2 years’ experience in customer service and mostly in beauty industry.
  • Degree/diploma in business administration/customer service or any other related field.
  • Excellent communication, customer service skills and good work ethic.
  • Excellent in social media marketing and very active.
  • A quick learner in product knowledge.
  • Creative and innovative person.
  • Committed and very ready to go an extra mile on service delivery.
  • Can handle guests of all works of life.
  • Very conversant and good in social media platforms e.g. TikTok, Facebook, Instagram, Twitter, YouTube and snap chat. 
  • Proficient in appropriate computer skills MS word, Excel and publisher.
  • Ability to handle multiple tasks simultaneously.
  • Ability to explain services and products to guests 
  • Retail Sales experience and skills.
  • Work with assigned schedules 
  • Professional manner and appearance, should be smartly and neatly dressed.
  • Excellent command in English, both verbal and written skills.
  • Be courteous to all guests and co-workers.
  • Previous cash handling experience.
  • Honest and Skills in handling money.
  • Basic accounting skills is a plus.

Method of Application

Interested and qualified? Go to MNC Consulting Group Limited on www.linkedin.com to apply.

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