Latest ICT & IT Jobs In Kenya

Ericsson Is Hiring A Charging Support Engineer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldCustomer Care  , ICT / Computer 

What You Will Do:

  • Handle customer issues (Normal CSR work)
  • Handling Emergency cases and fault Isolation for the customer
  • Handle dedicated support
  • Handle Software Update Management (SUM)

To Be Successful in the Role You Must Have:

  • Education: Bachelor’s degrees in telecommunication engineering or related university degree.
  • Min years of experience: 2+ Years
  • Domain experience: BSS, Charging System
  • Delivering results & meeting customer expectations
  • Good Troubleshooting & fault Isolation skills
  • Delivering results & meeting customer expectations
  • Presentation & communication skill

Additional Requirements:

  • Very good knowledge in SDP/AIR/NGCRS/NGVS/OCC/CCN/EDA/EM.
  • Should able do tracing and sophisticated logs analysis for BSS applications, RedHat, Linux System Administration, Virtualization, Scripting or SQL, Oracle and other related platforms.
  • Very good knowledge in RedHat Linux RHEL.
  • Good knowledge in VMware hypervisor, Kubernetes & Docker.
  • Past experience with Ericsson will be preferred.
  • Linux (bash scripting, installation & networking).
  • SQL & Oracle DB (is a plus).

The job stage / level will be decided at the final step of offer.

Method of Application

Interested and qualified? Go to Ericsson on to apply.

Get The Latest Jobs Direct To Your Email. Well Paying Jobs For You!!

Follow Mboka Legit On TikTok

Related posts

HPC Software Engineer At Canonical – APPLY NOW

Mboka Legit

Senior Web Engineer at Canonical

Mboka Legit

Scrum Master At Azenia – APPLY NOW

Mboka Legit

Leave a Comment