Latest Customer Service Jobs In Kenya

Customer Service Intern At ShopIt Store

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience None
  • Location Nairobi
  • Job Field Customer Care  , Internships / Volunteering 

Job responsibilities

  • Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
  • Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
  • Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
  • Respond to all requests for quotation sent through all modes of engagement.
  • Ensure clients’ issues and complaints are addressed speedily and effectively.
  • Handle after sale related queries such as warranty.

Requirements

  • Must be willing to work on commission.
  • Proficiency in oral AND written English.
  • Must be a proficient computer and internet user.
  • Must be willing to work six days a week. (Monday – Saturday).

Method of Application

Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

Get The Latest Jobs Direct To Your Email. Well Paying Jobs For You!!

Follow Mboka Legit On TikTok

Related posts

Customer Care Specialist (English & Arabic Speaking) at Kerry

Mboka Legit

Doorman At Accor – APPLY NOW

Mboka Legit

Contact Center Associate – Kenya At Turaco – APPLY NOW

Mboka Legit

Leave a Comment

×