- Bachelor’s degree preferred.
- Proven experience and track record in client service, call center, or related role.
- Strong communication and interpersonal skills.
- Empathy and patience in dealing with client inquiries and issues.
- Problem-solving and conflict resolution abilities.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Familiarity with CRM systems, help desk software, or client service tools is a plus.
- Adaptability and flexibility in responding to changing client needs and situations.
- Professionalism and integrity in handling confidential information and client interactions.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
- Have the ability to nature and support team work within the organisation.
- Demonstrate excellent organizational skills and have ability to handle and work under pressure.
- Have the ability to work with minimum or no supervision.
Method of Application
Interested and qualified candidates should apply using the Apply Now button below.
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