- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationNairobi
- Job FieldCustomer Care
Job Description
- Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction.
- Ensures the achievement of organizational standards in hygiene, cleanliness HACCP and, safety in all F&B areas and for all F&B equipment.
- Monitors and controls costs (material, energy and staff) and wastage without comprising on quality.
- Ensures the necessary availability of all quality kitchen and service equipment by effective planning, maintenance, receiving, storing and issuing.
- Ensures the organization of work within the department as per planned schedules.
- Ensures the coordination with Engineering for PMP and repair of all stewarding equipment.
- Recommends new styles/ designs of equipment’s, in order to improve on relevant standards and/or to replace existing equipment.
- Ensures the adherence to organizational policies by all stewarding staff.
- Recommends changes in systems and Procedures, to increase the efficiency of the F&B operation and effective utilization of available resources (e.g., manpower, material, energy and equipment).
- Is aware of the daily hotel activities and has product knowledge of all the hotel facilities.
- Shows fullest cooperation within the team and other departments.
Qualifications
- Minimum 2 years experience in a similar position
- Proficient in English.
- Excellent leadership and communication skills, flexible working hours, ability to work in a fast-paced, high-pressured environment.
- Great attention to details, administration and knowledge of HACCP, hygiene and safety procedures
- Strong multicultural awareness and ability to work with people from diverse cultures.
- Physical ability to work for long periods of time.
Method of Application
Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply.