Latest Customer Service Jobs In Kenya

Chief Steward At Accor – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldCustomer Care 

Job Description

  • Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction.
  • Ensures the achievement of organizational standards in hygiene, cleanliness HACCP and, safety in all F&B areas and for all F&B equipment.
  • Monitors and controls costs (material, energy and staff) and wastage without comprising on quality.
  • Ensures the necessary availability of all quality kitchen and service equipment by effective planning, maintenance, receiving, storing and issuing.
  • Ensures the organization of work within the department as per planned schedules.
  • Ensures the coordination with Engineering for PMP and repair of all stewarding equipment.
  • Recommends new styles/ designs of equipment’s, in order to improve on relevant standards and/or to replace existing equipment.
  • Ensures the adherence to organizational policies by all stewarding staff.
  • Recommends changes in systems and Procedures, to increase the efficiency of the F&B operation and effective utilization of available resources (e.g., manpower, material, energy and equipment).
  • Is aware of the daily hotel activities and has product knowledge of all the hotel facilities.
  • Shows fullest cooperation within the team and other departments.

Qualifications

  • Minimum 2 years experience in a similar position
  • Proficient in English.
  • Excellent leadership and communication skills, flexible working hours, ability to work in a fast-paced, high-pressured environment.
  • Great attention to details, administration and knowledge of HACCP, hygiene and safety procedures
  • Strong multicultural awareness and ability to work with people from diverse cultures.
  • Physical ability to work for long periods of time.

Method of Application

Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply.

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