Reports To
- Food & Beverage Supervisor
Experience Required
- 2-3 years in Food & Beverage operations
Education
- Diploma in Hospitality with Barista training
Key Responsibilities
Beverage Preparation
- Prepare hot and cold beverages including coffee, espresso drinks, blended coffees and teas
- Make drinks according to company recipes and standards
- Operate coffee equipment including espresso machines, grinders and brewers
- Ensure quality and consistency in every beverage
Customer Service
- Take orders and offer menu recommendations
- Note dietary restrictions and customizations
- Build relationships with customers
- Promote and recommend menu options
Food Service
- Prepare and serve soups, sandwiches and pastries
- Monitor service standards for quality and consistency
- Ensure compliance with food safety and hygiene regulations
- Maintain high standards of food presentation
Operations Management
- Work the point-of-sale system to complete transactions
- Restock supplies including cups, lids, coffee beans, syrups and pastries
- Assist with opening and closing duties
- Assist in stock control, ordering and inventory management
Cleanliness & Maintenance
- Keep work environment and cafe seating area clean and organized
- Clean countertops, coffee grinders, decanters and milk frothers
- Maintain sanitary conditions throughout the coffee shop
- Ensure equipment is properly maintained
Requirements & Qualifications
Education & Experience
- Diploma in Hospitality with training in Barista operations
- Minimum 2-3 years experience in Food & Beverage operations
- Knowledge of food safety regulations, HACCP and quality standards
- Experience operating coffee equipment and POS systems
Core Competencies
- Client orientation and customer service excellence
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Time management and organizational skills
- Cost control skills and attention to detail
Method of Application
Interested and qualified? Go to Nyeri Club on nyericlub.co.ke to apply
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