- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 – 5 years
- LocationNairobi
- Job FieldAdministration / Secretarial
Responsibilities:
- Provides direction and guidance to associates to ensure efficient and effective floor operations, customer service.
- Complete daily retail administrative tasks.
- Manage employees in the department.
- Maintains company standards and guidelines around product flow and customer service.
- Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
- Create and update reports via data entry.
- Coordinate with Inbound and Outbound Coordinators for planning and execution purposes.
- Ensure proper stock rotation and all supplies needed for the warehouse are available for use.
- Comply with OSHA standards.
- Keep appropriate records and reports to guarantee that tight inventory control and security are maintained.
- Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities.
- Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments.
- Ensures standards for quality and customer service are met.
- Handles customer questions, complaints, and issues.
Requirements:
- Degree in business management or related course.
- 3-5 years’ experience in a similar role.
- Experience from manufacturing and/or food processing industry highly preferred.
- Excellent MS excel skills.
- Experience entering data into dashboards.
- IT skills, especially using data analysis software.
- Excellent organization, communication, leadership, and interpersonal skills
- Excellent problem-solving skills, and a strong work ethic
- Ability to write reports legibly and accurately.
Method of Application
Interested and qualified? Go to Crystal Recruit on www.crystalrecruitment.co.ke to apply.