- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Security / Intelligence
Job Description
Reporting to the Security Manager or his designate, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises.
- A member of the Emergency Response and Health & Safety Teams
- Supervision of Security Guards, whether outsourced or internal
- CCTV surveillance and analysis
- Tracing and liaison with relevant authorities for Hotel Licenses and permit renewals.
- Maintaining a daily vehicle movement log system
- Ensure that any violations to law or Hotel Policy is investigated and reported.
- Respond to and report all Fire Life and Safety emergency situations
- Provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Investigate and provide daily and monthly incident reports of occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report and provide monthly summaries
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures, and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
- Previous experience in a Security role required
- Computer literate in Microsoft Windows applications required
- Certification in CPR First Aid required
- Previous police or armed forces experience an asset
- Relevant College diploma in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Method of Application
Interested and qualified? Go to Fairmont Hotels & Resorts on jobs.smartrecruiters.com to apply