- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 – 5 years
- LocationNairobi
- Job FieldHuman Resources / HR
Job Description:
- Supervising Team Members: Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard
- Training and Development: Providing training, guidance, and support to team members to enhance their skills and performance
- Performance Management: Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews
- Process Improvement: Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness
- Customer Service Excellence: Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally
- Reporting and Analysis: Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions
Qualifications:
- A Bachelor’s degree in Business Administration, Management, or a related field. Some positions may consider equivalent experience in lieu of a degree
- Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role
- Strong leadership and management skills, including the ability to motivate and guide a team
- Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders
- Problem-solving and decision-making abilities
- Organizational and time-management skills to manage multiple tasks and deadlines
- Proficiency in relevant software and tools (e.g., project management software, CRM systems)
- Ability to work well under pressure and in a fast-paced environment
- Adaptability and flexibility to manage change
- Strong ethical standards and integrity
Method of Application
Interested and qualified? Go to Umba on www.linkedin.com to apply.