- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldProcurement / Store-keeping / Supply Chain
Job Description
Your responsibilities:
- Primary customer contact for Order Intake and follow up
- Interface between customer & logistics service providers (including warehouse & transport arrangements & communication
- Orders on Hand management, including back order follow up, monitoring & feedback
- Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions
- Handle and respond to all customer requests.
- Support business with Automation projects related to customer data processing (order placement, order amendment etc)
- Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims
- Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders
- Facilitating export customer documentation & transportation processes
- Drive Business Operational Initiatives with O2C environment.
- Handling very low-level technical enquiries on parts availability.
- Support sales and marketing in promotional activity.
- Mentors junior staff within the department.
- Takes on additional responsibility for soft leadership topics.
- Drives key KPIs and projects.
- Is a key interface with other departments.
Qualifications
Education:
- Degree in supply chain / logistics or related field.
- Intermediate level MS Excel
- Vast exposure and drive for digitization.
- Customs and Foreign trade exposure.
- Logistical background.
Experience and knowledge:
- Computer literate, experienced in MS Office
- SAP knowledge experience is essential
- Good understanding of the supply chain processes
- Automotive parts sales experience an advantage
- Bosch Automotive product knowledge an advantage
- Strong team player.
- Mentor to others.
Your personal characteristics and skills:
- Solutions driven.
- Strong Customer Service focus.
- Fluent in English (speak, read and write)
- Able to handle pressure – sense of urgency
- Good communication skills – telephone and e-mail
- Pleasant nature, reliable and able to mix with external parties
- Analytical and detail oriented.
- Demonstrate Leadership ability.
Method of Application
Interested and qualified? Go to Bosch Africa on jobs.smartrecruiters.com to apply.
Get The Latest Jobs Direct To Your Email. Well Paying Jobs For You!!
