- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development
Job Summary:
- This role is responsible for the achievement of the set sales targets to ensure the profitability of the branch.
Key Responsibilities:
- Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision-making;
- Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
- Prepare quotations in a timely manner in line with the CFAO Motors Kenya guidelines to assist close sales in a timely manner;
- Create sales orders in the system to facilitate timely invoicing
- Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
- Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
- Consistently update customers on sales order progress, respond and resolve customer queries on time to ensure customer satisfaction and retention;
- Advise clients on finance packages available through partner financial institutions (Tsusho Capital and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
- Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals;
- Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer on time for enhanced customer satisfaction and retention;
- Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
- Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the CFAO Motors Kenya brands;
- Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
- Support in the unit ordering process to ensure optimal stock holding always;
- Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
- Assist customers in filing government tax documentation e.g. itax in order to prepare advance tax documents.
Requirements
- Degree in sales and marketing or other relevant field
- 3 years’ working experience in sales in the automotive industry
- Proficient in Microsoft Office applications/computer literacy
- Driving Skills
- Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
- Knowledge in professional standards
- Excellent Customer Service skills
- Excellent interpersonal skills
- Pleasant and outgoing personality
- Strong negotiating and influencing skills
- Excellent presentation skills and communication skills (written and spoken)
- A team player with a go-getter attitude
- Ability to work under pressure and meet sales targets
- Organizational skills
Method of Application
Interested and qualified? Go to Bridge Talent Management on bridgetalentgroup.zohorecruit.com to apply.