- Job TypeFull Time
- QualificationDiploma
- Experience3 years
- LocationNairobi
- Job FieldPharmaceutical
Job Objective/Purpose
To ensure that high quality standards are maintained at all times in the provision of medication and medical consumables per Avenue Group’s defined policies and procedures.
Key Responsibilities
- Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition.
- Ensure that all insurances exclusion lists are adhered to.
- Inform the doctor/prescriber on equivalents of the out of stock medications and follow-up on collection notes.
- Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Business Manager.
- Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.
- DDA to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Business Manager.
- Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.
- Ensure that any issue pertaining quality is escalated to the Pharmacy Quality Manager.
- Track and timely report on pharmacy quality indicators as required.
- Drugs/surgical items expiry management;
- Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the Business Manager.
- Enhance FIFO/FEFO by the use of green stickers on short expiry drugs and expiry report sub module then share the short expiry list with the doctors/other branches to assist in liquidating.
- Document all expired drugs, quarantine and report to Business Manager for disposal as per the PPB regulations.
- Adhere to Avenue corporate governance policies and procedures;
- Prevent, detect and report any fraud or criminal activity.
- Fully implement audit recommendations and attain satisfactory ratings in subsequent audits.
- Record and report all incidents/events to the Business Manager within 24 hours using the provided tools.
- Maintain and enforce infection control standards when doing extemporaneous preparations.
- Client satisfaction;
- Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.
- Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.
- Maintain patient privacy and confidentiality at all times.
- Any other duty as assigned by your immediate supervisor in line with the job description.
Person Specification
- A diploma in Pharmacy.
- A valid pharmaceutical technologist license
- 3 years’ experience.
- Organizational awareness and detail-oriented
- Strong interpersonal and communication skills, teamwork and reliability
Method of Application
Interested and qualified? Go to Avenue Healthcare on careers.avenuehealthcare.com to apply.