Office Administrator & Sales Associate Vacancy – Mombasa

Our client in hospitality seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.

Core Duties and Responsibilities

• Handle and follow up on enquiries via calls, emails and digital platforms.
• Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
• Welcome visitors and direct them to the appropriate department.
• Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
• Generate leads and follow up on prospects.
• Qualify leads and generate quotes or proposals, invoices etc
• Onboarding new clients, preparation of client service contracts.
• Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
• Coordinating the creation and delivery of marketing materials and content.
• Brainstorm and conceptualize proposals for clients. 
• Keep abreast of competitor activity and market trends. 
• Promoting the company’s existing service offerings and introducing new products and services to the market.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals. 
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. 
• Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints. 
• Compiling of individual sales report as per the company requirements.
• Preparing weekly activity reports, petty cash , operation reports as required.
• Liaising with clients, suppliers and other stakeholders as required.
• Ensuring that the office operations and resources are at optimal at all times.
• Any other duties as assigned.

Key Competencies

• Great interpersonal skills.
• Persuasion and Negotiation skills.
• Results Oriented.
• Outstanding written and verbal communication skills.
• Exceptional organizational and time management skills.
• Strong crisis management skills
• High Integrity.

Job Specifications and Qualifications

• Diploma/Bachelor’s degree in Communication, Sales & Marketing, Business Administration or a related field.
• At least 2 years’ work experience.
• Proficiency in Microsoft Office Suite

Deadline: 12th September 2025

Method of Application

If interested in the position and meet the above requirements, kindly send your CV on or before 15th September 2025 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.