- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldMedical / Healthcare
Job Objective/Purpose
Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities
- Accurate and clear documentation of patient history, physical examination, investigations, and management.
- Initiate and maintain proper management and treatment of patients
- Appropriate and early consultation and referral of patients to specialists.
- Daily updates of the patients progress to the patient and the next of kin.
- Facilitates patient admissions, necessary consents and discharges.
- Undertake clinical procedures per training.
- Conducting CMEs and research.
- Participate in morbidity and mortality meetings as required.
- Participation in incident reporting, root cause analysis and Quality Improvement Plan
- To champion evidence based practice and continuous skill improvement
- Rotation in various departments as and when required
- Review of medical reports and provision of patient updates to insurance companies when required
- Participation in daily/weekly/monthly department meetings as required.
- Conduct timely ward rounds and patient reviews when required.
- Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the Accident & Emergency Team Leader/Hospital Manager.
- Maintain a positive work attitude and foster team work.
- Maintain patient privacy and confidentiality at all times.
- Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
- Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
- Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
- Ensure that avenue corporate governance policies are adhered to.
- Prevent, detect and report any fraud or criminal activity
- Implement audit recommendations
- Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS
- Any other duty as assigned by your immediate supervisor in line with the job description
Person Specification
- Bachelor’s degree in Medicine
- Valid Practicing License
- Valid BLS and ACLS Certification.
- Minimum of 3 years of working experience in Accident and Emergency Department
- Higher Diploma in Accident and Emergency
- Attention to Details.
- Report Writing Skills
- Excellent interpersonal and a team player.
- Ethical.
- Empathetic, Reliable and Emotional Intelligence
Method of Application
Interested and qualified? Go to Avenue Healthcare on careers.avenuehealthcare.com to apply.