- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldEngineering / Technical
Responsibilities:
- Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
- Responsible for accurate and real-time back reporting of work performed.
- Maintain excellent relationships with the customers, the contact person, and end-users on-site.
- Manage the site environment during service operations.
- Identification of site risks, and timely communication of any such occurrences.
- Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
- Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
- Submit timesheets based on the execution.
Skills & Experience
- Minimum 3 years of experience in the elevator-escalator industry is a must.
- Experience in KONE and non-KONE equipment skills is desirable.
- Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
- Good communication skills with basic IT skills.
Method of Application
Interested and qualified? Go to KONE Corporation on kone.wd3.myworkdayjobs.com to apply.