Kilishop Officer Job At Kilimall

Duties & Responsibilities:

• Monitor and oversee the performance of the assigned region
• Identify and address challenges impacting performance in a timely manner.
• Regularly update and maintain data using Excel.
• Follow up on reverse and forward logistics.
• Ensure daily clearance and resolution of abnormal data.
• Develop and maintain strong relationships with KiliShops in the region.
• Act as the primary point of contact for KiliShops, addressing their queries and concerns promptly.
• Work to improve KiliShops’ reviews and ratings in the designated region.
• Conduct periodic audits to ensure compliance with operational and quality standards.
• Ensure all KiliShops provide accurate invoices.
• Generate and manage invoices for KiliShops in the assigned region.
• Monitor and report any discrepancies in billing or payments.
• Create and manage virtual training sessions for KiliShops in the region.
• Organize regular workshops or meetings to align shop owners with company objectives.
• Prepare periodic performance reports for the region and share them with management.
• Communicate updates, new policies, and initiatives to KiliShops effectively.

Skills and Competencies

• Diploma/Bachelor’s degree in Business Administration, Management, Supply Chain, or a related field.
• Minimum 2-3 years of experience in regional management, operations, or a similar role.
• Proven track record of managing multiple stakeholders and ensuring operational excellence.
• Proficiency in Microsoft Office Suite, especially Excel (pivot tables and VLOOKUP).
• Strong understanding of logistics and supply chain operations.
• Excellent written and verbal communication skills.
• Familiarity with the retail or e-commerce sector is a plus.

Method of Application

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by 30th April 2025. Please include, your current and expected remuneration in your CV.
Due to the high volume of applications received, only shortlisted candidates will be contacted.