IT Manager At Zeraki – APPLY NOW

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience
• LocationNairobi
• Job FieldICT / Computer 

Key Responsibilities

• System Management: Oversee the installation, maintenance, and enhancement of hardware and software systems. Ensure optimal performance and reliability of all IT resources.
• Network Administration: Manage network servers and technology tools. Monitor system performance and manage security protocols to ensure data protection.
• Asset Management: Manage inventory of IT assets, ensuring proper documentation and availability of hardware and software.
• Tech Support: Provide leadership for the IT support team. Ensure timely resolution of internal and customer-facing technical issues.
• Project Management: Lead IT projects, including system upgrades, migrations, and integrations. Ensure projects are delivered on time and within budget.
• Vendor Management: Negotiate with software and hardware vendors to procure technology solutions that are cost-effective and meet our operational requirements.
• Security Oversight: Develop and implement security protocols to protect data and IT systems from cyber threats. Conduct regular security audits and updates.
• Training and Development: Organize training sessions for staff to ensure they are proficient in using technology and systems effectively.
• Strategic Planning: Assist the CTO in planning for IT growth and system scalability as the company expands. Provide insights and forecasts for budgeting and strategic decision-making.

Requirements
Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience as an IT Manager or similar role, preferably in a tech or startup environment.
• Strong understanding of computer systems (hardware/software), networks, and security protocols.
• Excellent project management skills and the ability to lead a team.
• Strong problem-solving and communication skills.
• Experience in managing, deploying, and troubleshooting core IT services (e.g., SaaS platforms, network administration, data storage solutions).
• Familiarity with educational technology and SaaS environments is highly advantageous.

Method of Application

Interested and qualified? Go to Zeraki on www.zeraki.app to apply.