Role:
- We are seeking a proactive and detail-oriented professional to join our collections team. The Collections Agent will be responsible for managing missed payment procedures, handling a high volume of emails and calls, and performing various administrative tasks to support the department’s daily operations.
Required qualifications :
- Exceptional attention to detail and accuracy in documentation
- Strong judgment and decision-making abilities
- Capacity to analyze multiple factors within a file to determine the best outcome for both the client and the company
- Effective time management and ability to prioritize tasks in a fast-paced environment
- Demonstrated ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Ability to manage and process a high volume of emails and calls efficiently
Assets / Nice-to-Have Skills:
- Strong problem-solving skills and a customer-focused mindset
- Experience in collections or a related field
- Bilingualism (especially in Spanish or French) is a strong asset
- A prior experience with a North American company would be considered a valuable asset.
- To ensure your application receives full consideration, we strongly encourage you to complete your candidate profile immediately after registering on our website
Method of Application
Interested and qualified? Go to InstaHR on www.instahr.ca to apply
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