Customer Experience Associate At Powwater – APPLY NOW

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience
• LocationNairobi
• Job FieldCustomer Care 

Role Description

• This is a full-time role for a Customer Experience Associate at our headquarters in Nairobi County, Kenya. As a Customer Experience Associate, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will involve handling customer inquiries and resolving issues promptly and efficiently.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Ability to maintain a high level of customer satisfaction
• Strong phone etiquette and communication skills
• Ability to handle customer inquiries and resolve issues
• Excellent problem-solving skills
• Attention to detail and ability to multitask
• Experience in the water or environmental industry is a plus
• Fluency in English and Swahili
• On-call duty- The position may involve on-call duty during nights and weekends

Method of Application

Interested and qualified? Go to Powwater on www.linkedin.com to apply.