Latest Customer Service Jobs In Kenya

Customer Care Agent At Mogo Finance – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

WHAT YOU WILL DO:

  • Answer incoming calls and respond to customer’s emails
  • Enter customer information into MOGO IT system
  • Organize outbound calls and customer’s emails. Generating new sales using potential and existing customer networks.
  • Management and resolve customer complaints.
  • Process customers documents, forms, and applications
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Any other duty assigned

WHAT YOU WILL NEED:

  • Diploma/Degree in Business Administration, or related field.
  • Strong desire to learn along with professional drive.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Excellent computer skills.
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply.

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