- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development
JOB DESCRIPTION
- Reporting to the Chapter Lead – M-PESA Performance, Strategy & Analyticsthe position holder will be responsible for Generation and aggregation of data and market led Insights for performance and planning of Financial Services solutions, customer growth, usage of M-PESA and customer experience to realize company strategy and mission objectives. The role works with SLT, Product owners, growth managers and business unit partners.
RESPONSIBILITIES
- Responsible for Driving end-to-end delivery of Customer Value proposition
- The role holder generates customer insights, develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive acquisition, usage and retention of Customers, while gaining on key consideration, usage and affinity brand metrics specific to the segment.
- Ensure that the commercial strategy is implemented in alignment with overall tribe strategy, market needs and requirements. Responsible for gaining leadership in the market segment in Kenya.
- Channel Acceleration/penetration
- Business process analysis
- Process engineering
QUALIFICATIONS
- Relevant undergraduate degree. A Master’s degree is beneficial.
- Working experience in the Financial Services Sector, Mobile money and Telco sector business models.
- Work experience in strategy development and execution a must.
- Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
- Critical competencies for success
- Experience in preparation of budgets and forecasts in a large company
- Financial modeling experience, preferably in Excel
- Demonstrated ability to analyze the financial services competitive environment through market trends, market intelligence and providing insights for response to the findings
Method of Application
Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply.