- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience10 years
- LocationNairobi
- Job FieldAdministration / Secretarial , Hospitality / Hotel / Restaurant
Key Responsibilities:
- Leadership & Management:Oversee the operations of 5-6 hotels, ensuring each property meets its financial and operational targets.
- Provide strategic direction and leadership to hotel managers and their teams.
- Foster a culture of excellence, teamwork, and continuous improvement.
- Operational Excellence:Ensure high standards of service, guest satisfaction, and operational efficiency across all properties.
- Implement and monitor standard operating procedures (SOPs) to maintain consistency and quality.
- Conduct regular audits and inspections to ensure compliance with brand standards and regulatory requirements.
- Financial Management:Develop and manage budgets, forecasts, and financial plans for each hotel.
- Monitor financial performance, identify areas for improvement, and implement corrective actions.
- Optimize revenue management strategies to maximize profitability.
- Human Resources:Recruit, train, and develop hotel management teams.
- Implement performance management systems to evaluate and enhance employee performance.
- Promote a positive work environment and ensure employee engagement and retention.
- Sales & Marketing:Develop and execute sales and marketing strategies to drive business growth.
- Build and maintain strong relationships with key stakeholders, including corporate clients, travel agents, and local communities.
- Monitor market trends and competitor activities to identify opportunities and threats.
Qualifications:
- Experience:Minimum of 10 years of experience in hotel management, with at least 5 years in a cluster or multi-property role.
- Proven experience managing 5-6 hotels simultaneously, preferably in Africa.
- Strong understanding of the hospitality industry and regional market dynamics.
- Skills:Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen and analytical abilities.
- Ability to develop and implement strategic plans and drive operational excellence.
- Proficiency in hotel management software and systems.
- Personal Attributes:Stable career history with a demonstrated commitment to previous employers.
- High level of integrity, professionalism, and adaptability.
- Ability to work effectively in a multicultural environment.
Method of Application
Interested and qualified? Go to Little Kitchen Help Ltd on www.linkedin.com to apply.