Latest Customer Service Jobs In Kenya

Call Center Data Collection Clerks At Lightline Research – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma , KCSE
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 
  • Salary RangeKSh 30,000 – KSh 50,000/month

ABOUT THE ROLE

  • The role is on an irregular casual basis, where individuals are selected and called upon depending on the availability of work/projects.
  • As a call center agent, the role involves contacting selected survey respondents via a smartphone, while correctly capturing information collected using a structured app-based questionnaire on an Android device.
  • To effectively fit our criteria, you MUST be based in Nairobi as you may be called upon on short notice periods
  • Sometimes, dependent on the arrangement with the supervisor the working arrangement is hybrid – Office and Home (Mostly office-based)

QUALIFICATION

  • At least a certificate, diploma or degree in any relevant field and a minimum of C Plain in KCSE
  • Above average communication skills, with high fluency in English and Kiswahili
  • MUST be living in Nairobi, with ease of access to our office in Westlands.
  • Own an Android smartphone suitable for use in the process

Method of Application

If you qualify for the role, send your resume to careers@lightlineresearch.com; with the subject line “CALL CENTER DATA COLLECTION CLERKS APPLICATION”. The application deadline is 12th August 2024.

Only qualified applicants will be contacted for interviews.

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