Latest Customer Service Jobs In Kenya

Call Center Agent At Path Care Kenya – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

RESPONSIBILITIES

  • Manage inbound and outbound calls in a timely manner.
  • Adhere to communication scripts when addressing various topics.
  • Identify customers’ needs, clarify information, and offer solutions or alternatives.
  • Capitalize on opportunities to upsell services.
  • Cultivate enduring relationships with customers by going the extra mile.
  • Meet personal and team qualitative and quantitative targets.

REQUIREMENTS & SKILLS

  • Previous experience in a customer support role. Demonstrated track record of exceeding quotas.
  • Proficient in phone and verbal communication, with strong active listening skills.
  • Familiarity with CRM systems and practices. Customer-centric mindset with adaptability to different personality types.
  • Ability to multitask, prioritize, and manage time effectively.

Method of Application

Interested and qualified? Go to Path Care Kenya on docs.google.com to apply.

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1 comment

REBECCA May 21, 2024 at 11:40 am

i cant be able to submit says something wrong

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