Brief Description
- Assuring that crew comply to the regulatory standards and assisting with their inquiries.
Detailed Description
Inflight and Catering
- Disseminate information to promote better communication flow between management and cabin crew.
- Prepare weekly reports on crew performance in liaison with inflight management for decision making by the management.
- Prepare and analyze periodic performance data reports, i.e. lay over, sick off, ground duty, leave days, etc.; in order to enhance cabin crew utilization and productivity
- Compile data and run voyage reports.
- Prepare and compile crew monthly achieved nights.
- Check, verify and submit cabin crew productivity claims, i.e. layover and extra hours allowances payment and subsequent payroll data entry within stipulated timelines.
- Ensure the office is well administered organized all the times.
- Planning, organizing and coordinating meetings both internal and external and taking minutes as required.
- Plan and facilitate cabin crew appraisal performance reports in liaison with IPMs.
- Raise inflight requisitions from the stores/supplies.
- Collate and forward crew documents to crew planning for update.
- Update cabin notices and maintaining accurate and timely records of crew members.
- Ensuring crew roster integrity and referring to Managers on the irregularities.
- Ensuring adequate crew number to operate the flights.
- Communicating with hotel and transport for crew layover in BKK.
- Preparing and compiling crew monthly achieved nights and other expense.
- Ensuring implementation of safety, security and emergency standards at all times.
- Performing additional duties as assigned.
Job Requirements
Knowledge, Skills and Experience
- Secondary education completed
- University degree in a business-related field
- TOEIC score of at least 450 points with 2 years validity
- 3 years of relevant experiences in a large organization or service industry
- Excellent communication and interpersonal skills
- PC literacywith working knowledge of Microsoft Office packages
Additional Details
Other Skills
- Impeccable bias for action and high resilience
- Good communication and interpersonal skills
- Result oriented/ pro-active/ innovative
- Organizational and analytical and numerical skills
- Honest with high integrity
- Team player
Method of Application
Interested and qualified? Go to Kenya Airways on i-pride.kenya-airways.com to apply