- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationMombasa
- Job FieldSales / Marketing / Retail / Business Development
Job Description
- Undertake business development activities from lead generation to deals closure in line with set targets
- Manage key accounts by maintaining and growing market share with new and existing clients
- Assess local market conditions and identify current and prospective sales opportunities
- Build and maintain clients and associates relationships as a combined effort with the operations team with effective inter-departmental procedural workflow participation thereby contributing towards quality service delivery.
- Enhancing profitability by ensuring that there is financial viability through maintaining and /or increasing profit margins
- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
- Develop forecasts, financial objectives and business plans
- Manage budget and allocate funds appropriately
- Bring out the best of the branch’s personnel by providing training coaching and motivation
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly.
- Follow up on clients in the CRM.
- Adhere to high ethical standards and comply with all regulations/ applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 5 years of experience, preferably in sales, operations, or client services.
- Strong understanding of sales, financial management, and customer service.
- Proficiency in CRM systems.
Key Competencies:
Leadership:
- Proven ability to lead, motivate and manage a team efficiently
Business Acumen:
- Strong understanding of business operations and financial management to drive growth
Client Relationship:
- Management: Expertise in building and maintaining key client relationships.
Problem Solving:
- Ability to quickly resolve issues while ensuring branch operation runs smoothly.
Method of Application
Interested and qualified? Go to Stratostaff on jobs.stratostaff.co.ke to apply.