- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 – 4 years
- LocationNairobi
- Job FieldBanking
Job Description
To take demand from Business customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative parameters.
Qualifications
Minimum Qualifications
- Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
- Field of Study: Not applicable
Experience Required
Client Coverage
- 3-4 years
- Previous experience in branch banking or contact Centre environment with good understanding of bank processes, policies and products.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Business Banking)
- Processing
Method of Application
Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply.