- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development
Job Summary
To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans
Job Details
Critical Deliverables /Core Accountabilities and Responsibilities
- Formulates and aligns the branch business strategy to the Country’s strategic plan.
- Responsible and accountable for the day-to-day running of all branch operations, including managing operational risk and credit risk.
- Ensures all internal policies, standards and procedures are adhered to by all branch staff.
- Ensures the achievement of the Country’s budgets, portfolio targets and strategic plans
- Recommend developing operational policies, procedures, and products and services according to market requirements; stay up to date on relevant market developments and trends.
- Ensure world class customer service.
- Prepares and submits monthly pay-outs reports to Head Office for budgeting monitoring.
- Maintain a positive relationship with relevant stakeholders.
- Strong Analytical Skills
- Proven Experience in consumer/Deduction at Source solutions
- Strong Negotiator with demonstrated ability to close deals
- Ability to Establish and implement systems for ensuring timely and efficient follow-up
- Understanding of the market and demonstrated ability to convert the knowledge into business.
- Fostering Clients Relationship -Apply best-supported methods for establishing rapport with specific clients
- Business acumen-Leverage own organization’s core values, goals and objectives in the creation of solutions
- People Management- Creates a positive environment that fosters acceptance and tolerance, and in which all employees work hard, contribute ideas and feel free to ask for help
Requirements
Education
- Degree in Business Management or related field
Experience
- At least 5 years working experience in a financial Institution at managerial level
Knowledge
- Understanding of operations policies and procedures.
- Customer Service Management
Skills
- Open minded person with solid management and team working skill set
- Good organizational, leadership, supervisory and negotiation skills
- Demonstrated integrity and ethical standards
- Experience monitoring marketplace to identify business opportunities
- Effective listening, communication (verbal and written)
- Sound business sense, entrepreneurial thinking, and multi-functional understanding.
Method of Application
Interested and qualified? Go to Letshego Kenya Limited on letshego.seamlesshiring.com to apply.