Latest Customer Service Jobs In Kenya

Admin & Client Relations Specialist At Nathan Digital – APPLY NOW

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial  , Customer Care 

Job Description

Admin & Client Relations Specialist

Responsibilities:

Recruitment Reporting:

  • Generating and maintaining recruitment reports, ensuring accurate and up-to-date data for analysis and decision-making.

Meeting Minutes Preparation:

  • Preparing minutes during recruitment team meetings.

Weekly Recruitment Report Preparation:

  • Preparing the weekly Recruitment Report and coordinating with the Recruitment team.

Client Liaison:

  • Proactively engage in follow-up activities with clients, including phone calls and communication after sending proposals or submitting initial candidate profiles.

Salary Benchmarking:

  • Research and analyze industry salary trends to provide competitive salary recommendations to clients for new hires.

Proposal and Agreement Preparation:

  • Prepare and present recruitment proposals to clients based on their specific needs and requirements.

Recruitment Reporting:

  • Generate and maintain recruitment reports, ensuring accurate and up-to-date data for analysis and decision-making.

Portal Management:

  • Oversee our recruitment portals by updating job statuses, managing Candidate and client information, and maintaining client records to ensure data integrity.
  • Ensuring the careers page content is within guidelines. Reviewing job descriptions and listings for any inaccuracies or errors.
  • Collaborating with the Marketing team to optimize content on our website and LinkedIn posts.

Internal CRM:

  • Utilize our internal Customer Relationship Management (CRM) system to track client leads, gather client requirements, and ensure a seamless communication process.

Updating Client Company documents and Agreements:

  • Coordinate with the Recruitment team to ensure the clients’ latest information are updated.
  • Reviewing contracts to ensure compliance with company policies and legal requirements and communicating any updates or changes in contract terms to relevant stakeholders.
  • Maintaining accurate records of contract renewals and associated documentation and proactively identifying potential issues or discrepancies in contracts and addressing them in a timely manner.
  • Overall providing support and assistance to the recruitment team as needed to facilitate smooth recruitment process.
  • Overall engaging the marketing team to brainstorm and implement innovative recruitment ideas for the company, fostering collaboration between departments to enhance recruitment strategies.

Method of Application

Interested and qualified? Go to Nathan Digital on www.linkedin.com to apply.

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