- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development
JOB PURPOSE
- The purpose of the job is to increase the sales of our solutions through customer visits, proper reporting & close collaboration with the dealer.
Operational Responsibilities
- Sale of new units Trucks or any other brands the company may introduce
- Efficient use of SSI, DSSW/Product knowledge, E Learning and CRM achieving 100%
- Procure LPO and or payments of new sales deals
- Attend to showroom traffic
- Attend to company events as and when required
- Achieve monthly sales targets
- Prepare and present quotations to prospective customers, keeping within authorized discounts
- Delivery of new vehicles to customers
- Collect market information on market trends and shifts to assist in accurate ordering of new models, and update our database
- Submit activity report to the Sales Manager – MB Trucks & Bus on daily basis
- Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
- Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
- Prepare quotations in a timely manner in line with the CFAO Mobility guidelines to assist close sales in a timely manner;
- Create sales orders to facilitate timely invoicing
- Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
- Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
- Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
- Advise clients on financial packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
- Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals;
- Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
- Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
- Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the CFAO Mobility brands;
- Submit accurate daily/weekly deliveries and order intake data to the sales manager to keep track of the monthly sales targets as per budget
Profile request:
- Minimum level of academic and professional qualification required to perform effectively in the role
- Degree in sales and marketing or other relevant field
- Minimum level of experience required to perform effectively in the role
- 3 years’ working experience in sales in the automotive
SKILLS
Technical
- Proficient in Microsoft Office applications/computer literacy
- Driving Skills
- Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
- Knowledge in professional standards
- Functional l
- Writing skills
- Presentation skills
Behavioral
- Excellent Customer Service skills
- Excellent interpersonal skills
- Pleasant and outgoing personality
- Strong negotiating and influencing skills
- Excellent presentation skills and communication skills (written and spoken)
- A team player with a go-getter attitude
- Ability to work under pressure and meet sales targets
- Organizational skills.
Method of Application
Interested and qualified? Go to CFAO Kenya on cfaocareers.talent-soft.com to apply.