- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationNairobi
- Job FieldAdministration / Secretarial
Basic job summary:
This position is responsible for the processing of student applications and enrollment, ensuring competent administration and record keeping of the enrollment process.
Duties & Responsibilities:
Enroll applicants who have successfully met the admission criteria.
- Ensure applicants submit all the documents as stipulated in the admission letter.
- Follow-up with applicants to submit pending documentation in liaison with the respective Schools.
- Connect the newly enrolled applicants with the respective Schools.
Printing and Issuance of Student Identity cards:
- Print student ID cards for all newly enrolled students, renewals and replacements on a timely basis by liaising with the respective Schools.
- Co-ordinate the collection and disposal of expired or spoilt ID cards with the respective Schools and Admin Services.
- Printing of ID cards in collaboration with Admin Services for the University’s tenants and for the external research centres.
- Upload student photos in the AMS in collaboration with the ICTS department.
Records Management
- Confirm applicants’ details are fully captured and keyed-in correctly in the AMS.
- Follow up on the provisional admits through sharing the details with the respective Schools e.g. A’ level students, KNQA certificates, SU diploma students.
- Communicate directly to confirm admission with the individual students who meet the academic grades for the respective courses that they are admitted into.
- Communicate directly with the individual students who do not meet the academic grades for the respective courses that they are admitted and if possible, offer alternative courses.
- Seek approval from the Registrar and the respective School Managers for marginal grades.
- Prepare and update personal files of the enrolled students in soft copy.
- Share the personal files with the respective School Managers.
International Applications
- Send feedback through various modes (email, hard copy letters) for the bulk applications in collaboration with Admission Services.
- Individual follow-up with the newly enrolled applicants on their KNQA certificates, A’ level results to confirm their full admission.
- Communicate directly with the individual international students who meet or do not meet the admission criteria for the respective courses that they are enrolled into.
- Guide the unsuccessful applicants on the possible alternative courses and liaise with the respective Schools for possible consideration and admission.
- Provide guidance on courses requirements, country-specific entry criteria, tuition fees, reference to Financial Aid where need be and other issues to students, parents and guardians
- Respond to enrollment and international applicants’ queries.
- Prepare and maintain management reports and analysis
- Dealing with recognition of prior learning enquiries and applications. Liaising with relevant academics to process in a timely manner.
Minimum Academic Qualifications:
- A bachelor’s degree in relevant field
Experience:
- At least 4 years of program administration experience
Competencies and Attributes
- Strong analytical skills
- Attention to details
- Excellent communication skills
- Good understanding of MS Suite
Method of Application
Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Administrator – Enrollment” on the subject line to recruitment@strathmore.edu by 29th October 2024.