- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 – 5 years
- LocationMombasa
- Job FieldCustomer Care , Sales / Marketing / Retail / Business Development
- Salary RangeKSh 50,000 – KSh 100,000/month
Key Responsibilities:
- Ensuring effective and clear communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
- Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
- Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
- Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
- Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
- Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
- Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
- Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.
Qualifications and Skills:
- NQF Level 4 (Matric Equivalent).
- Sales Management Qualification.
- Merchandising and/or Retail Management Qualification.
- Minimum of 3 years in face-to-face customer service or sales roles.
- At least 3 years of experience in merchandising.
- Minimum of 3 years managing employees.
- At least 5 years of experience in retail management.
Method of Application
Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply.