- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma , KCSE
- Experience
- LocationNairobi
- Job FieldCustomer Care
- Salary RangeKSh 30,000 – KSh 50,000/month
ABOUT THE ROLE
- The role is on an irregular casual basis, where individuals are selected and called upon depending on the availability of work/projects.
- As a call center agent, the role involves contacting selected survey respondents via a smartphone, while correctly capturing information collected using a structured app-based questionnaire on an Android device.
- To effectively fit our criteria, you MUST be based in Nairobi as you may be called upon on short notice periods
- Sometimes, dependent on the arrangement with the supervisor the working arrangement is hybrid – Office and Home (Mostly office-based)
QUALIFICATION
- At least a certificate, diploma or degree in any relevant field and a minimum of C Plain in KCSE
- Above average communication skills, with high fluency in English and Kiswahili
- MUST be living in Nairobi, with ease of access to our office in Westlands.
- Own an Android smartphone suitable for use in the process
Method of Application
If you qualify for the role, send your resume to careers@lightlineresearch.com; with the subject line “CALL CENTER DATA COLLECTION CLERKS APPLICATION”. The application deadline is 12th August 2024.
Only qualified applicants will be contacted for interviews.