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Airfreight Executive At Airflo Limited – APPLY NOW

  • Job TypeFull Time
  • QualificationDiploma , KCSE
  • Experience2 years
  • LocationNairobi
  • Job FieldAviation / Airline 

Overall purpose of the position

A multifunctional Airfreight Executive, who can liaise with shippers and their markets on bookings, acquiring the required shipment documents, flight schedules and delivery deadlines.

Key Tasks and Responsibilities
OKAM

  • Verifying the forecast of volumes and routings from the shipper.
  • Ensuring communication between the OKAM team and the team responsible for flight capacity, and advocating best possible for the preferred customer routings.
  • Receiving bookings electronically or by phone, and registering these bookings accurately into the computer system and providing feedback for each booking.
  • Providing feedback for each booking with the booking reference number and planned flight details.
  • Preparing a shipment record in the computer system when shipment is delivered without a booking.
  • Ensuring all shipment details are communicated to CNR, CNR and FWD entities.
  • Receiving the status of flights/shipments from operations and documentation departments and communicating any irregularity right away to the shipper and consignee.
  • Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to shippers, consignees and clearing agents.
  • Ensuring discussions are held with customers regarding charging correct actual and chargeable weight, including the box size verifications.
  • Responsible for the communication of discrepancies at time of receipt.
  • Visiting customers to discuss their business, specific issues, service and or new developments.

Line Flights

  • Contacting line flight carriers for rates, schedules, capacity and equipment.
  • Communicating with shipper, consignee the airline rates, capacity, equipment and handling charges.
  • Checking with operations the shipment delivery status, plant health inspection and QC status.
  • Ensuring all shipments fly as initially booked by the customer. I.e., ULD utilization etc.
  • Taking all necessary steps to ensure a smooth cargo operation and keeps up-to date with new developments.
  • Updating the ETA/ETD in the systems and communicates this to the customer.
  • Monitoring allocations utilized as per the booking and communicating any change proactively to the customer.

Booking & Planning

  • Receiving bookings electronically or by phone and registering these bookings accurately into the computer system.
  • Communicating with the airline on required allocation and shipment changes.
  • Communicating any flight changes to OKAM/ Operations/ Airflo BV
  • Preparing a shipment record in the computer system when shipment is delivered without a booking.
  • Ensuring all shipment details are communicated to FWD entities.
  • Daily check to ensure shipment and flight details are up-to-date in the C1, and reporting daily KPIs.
  • Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to OKAM, Operations, Airflo BV and other clearing agents.
  • Ensuring online booking is done day before flight when completing the tentative booking.
  • Monitoring allocations and utilization of ULD positions ensuring that BSA weights are attained.
  • Communicating any change pro-actively across all departments internally and to airlines.
  • Ensuring we have enough AWB stock.
  • Ensuring accurate data entry, Sending/Receiving Agent, Allocation, Tonnages, Destination,
  • Commodity, Good Descriptions, ETDs, and ETAs on both Excel and C1.

General

  • Taking all necessary steps to ensure clear communication to all parties involved.
  • Adhering to deadlines as set out by the Airfreight Supervisor and the company SOPs.
  • Adhering to all health and safety SOPs of the company.
  • Any other relevant duties as may be assigned by the management.

Skills & Competencies

Functional Knowledge.

  • Knowledge in freight forwarding and logistics
  • Overall understanding of business processes and interdependencies
  • Knowledge about trends and challenges for the industry

Leadership Competencies.

  • Team Player
  • Setting Priorities

Soft Skills Competencies.

  • Good communicator and customer relation skills
  • Self-Motivated and confident
  • Problem solving skills

Educational background / Work experience

  • “O” Level (KCSE C+)
  • Diploma in any relevant Commercial Course/ Aviation Course (preferably IATA Forwarding)
  • Hands on experience of at least 2 (Two) years and above.

Language Skills

  • English & Swahili: fluency in written and spoken
  • Additional local language: fluent in written and spoken

Computer Literacy

  • Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)
  • Knowledge of cargo wise.

Method of Application

Qualified and interested candidates should send their application letter indicating their current/last salary and CV to human-resources.nbo@airfloltd.com on or before 27th July 2024. Only shortlisted candidates will be contacted.

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