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Telesales Officer Job (Sallary 40k) – APPLY NOW

Title: Telesales Officer – Furniture,

Industry: Furniture,

Location: Nairobi,

Gross Salary: Kshs 40k.

Our client is an established manufacturer of high-quality furniture. They seek to hire a telesales officer to generate sales for their company.  They will be responsible for closing sales deals and maintaining good customer relationships.

Responsibilities

  • Lead Generation.
  • Contact existing and potential clients to persuade them to purchase our products.
  • Following up on dormant clients.
  • Developing and sustaining a solid relationship with customers to encourage repeat business
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.
  • Undertake any other duties as assigned by the immediate supervisor from time to time.

Requirements

  • Minimum Diploma in Sales and marketing or related field.
  • At least 3 years of experience in sales, marketing, business development, or client service
  • Excellent communication and interpersonal skills.
  • Proven experience as a telesales representative or other sales/customer service role
  • Ability to learn about services and describe/explain them to prospects mainly via phone engagements.
  • Customer focus and adaptability to different personality types.
  • Outstanding negotiation skills with the ability to resolve issues.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.

Click here to Apply for the Job.

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