Quality Assurance Jobs Kenya

Quality Assurance Technician Job in Mombasa

KOKO Networks is a venture-backed technology company currently operating in Kenya and India. Our mission is to imagine and deliver technology that transforms life in the world’s fastest growing cities. We build and deploy cloud-connected “KOKO Points” inside local retail outlets, which provide mass market consumer goods in partnership with major suppliers. Our first solution is liquid ethanol cooking fuel, which offers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the operator of Shell-branded fuel infrastructure across Africa. KOKO offers a fast-paced and highly collaborative work environment with significant opportunities for professional growth. We are looking for people who share our passion for technology and our vision for global impact.Your RoleAs Quality Assurance Technician, you will be responsible for delivery, installation, calibration, and commissioning of network hardware including KOKO Point units in retail outlets across Mombasa and surrounding neighborhoods.


  • Coordinate with the deployment, maintenance and fuel operation team to ensure timely execution of calibration activities
  • Ensure planning and adherence to all calibration schedules and activities against set metrics
  • Perform duties  of  calibration, maintenance and repairs of tools and equipment in line with established SOPs
  • Ensure all deployed network hardware conform to respective quality and regulatory requirements
  • Document and own activities by completing forms, reports, logs, and records using provided tools
  • Ensure good work management of provided work orders, instructions and schedules to meet daily targets and maintain high quality outputs
  • Continuously identify needs for improvement by conveying it to line manager and/or engineering team to maintain high quality work standards
  • Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels and performing regular maintenance
  • Respond to operational tickets escalated to the department and ensure closure per OLAs
  • Collaborate with engineering team and share information across on test results and make adjustments where required through provided communication channels and tools
  • Maintain customer satisfaction through professional conduct and engagements
  • Ensure adherence to Health, Safety, Environment and Quality Management System requirements


  • Diploma/Higher Diploma in Electrical Engineering, Metrology, or Instrumentation 
  • 2+ years of experience in field operations or a similar technical capacity
  • Experience with dispensing volumes calibration of digital and mechanical flowmeters for petroleum and fuels sector
  • Excellent analytical, problem-solving skills and attention to detail
  • Excellent written and spoken technical English
  • Organizational skills with the capability of working towards tight deadlines
  • A team player able to work effectively with others and independently with minimal supervision
  • Type 6 License from Weights and Measures will be an added advantage

How to ApplyKOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!APPLY FOR THIS JOB

Related posts

Sales Representative Job – APPLY NOW


Fuels Quality Assurance Assistant Job At Koko Networks


Quality Controller Job(Salary Ksh 35K-60K)


Leave a Comment