LOAN COLLECTION OFFICER
We are an international company leading in loan provision services and we are seeking to recruit Loans Collection Officer (Call Centre).
- Performs collections to inform the clients’ repayments over the phone and/or via WhatsApp.
- Interpret contracts if there is need to resolve a customer dispute.
- Identify and rectify billing issues.
- Take proactive necessary steps to ensure billing accuracy and revenue recovery.
- Takes necessary actions for debt repayment.
- Work with all levels within Finance, Accounting and Billing department to ensure accurate accounting of accounts receivables and repayments.
- Other duties as assigned by manager or supervisor.
QUALIFICATIONS AND EXPERIENCE
- Have at least 1 to 2 years’ experience working as a debt collector.
- Certificate/diploma or equivalent lever of education.
- MUST have an android smartphone and in good working conditions.
- Have good communication skills.
- Acknowledge basic debt collection process on loan App.
- Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- High affinity and cultural awareness of political/social situation regarding the relevant market/religion.
How To Apply
To apply send CV to: