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Credit Control Officer Job – (2 Posts) At Kenyatta University Teaching, Referral & Research Hospital

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Nairobi
  • Job Field Finance / Accounting / Audit 


Job Purpose 

  • Reporting to the Credit Control and Insurance Manager, the Credit Control Officer’s job exists to ensure proper maintenance of monthly cash collections performance as per set 
  • target and carrying out credit control administration activities as per the credit control process at KUTRRH.

Duties and Responsibilities 

  • Monitor and manage the hospital’s credit and collection activities.
  • Ensure timely collection of payments from patients and insurance companies.
  • Maintain accurate records of accounts receivable and update billing information.
  • Communicate with patients and insurance companies regarding payment inquiries and discrepancies.
  • Implement credit control policies and procedures to minimize bad debt and improve cash flow.
  • Any other duties assigned by the Supervisor.

Qualifications & Requirements 

  • Bachelor’s degree in finance, accounting or a related field.
  • A CPA-K or equivalent will be an added advantage.
  • Proven experience in credit control or accounts receivable management.
  • Excellent knowledge of financial principles and accounting practices.
  • Attention to detail and accuracy in record-keeping.
  • Proficiency in using financial software and MS Excel.
  • Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya, 2010.

Key Competencies 

  • Strong interpersonal skills to build relationships with patients and insurance representatives.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Good organizational skills and ability to meet deadlines.
  • Assertiveness and ability to handle difficult conversations.
  • Attention to customer service and patient satisfaction.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya, 2010

Method of Application

For all applications, please indicate the subject as follows: JOB APPLICATION – [JOB REFERENCE NUMBER].

Note that you must attach the Application Letter, Curriculum Vitae, Filled Application Form, and Practicing License ONLY when you apply online via the portal, all in PDF format.

DownloadJob descriptions for Short Term Jobs June 2023 jobs

DownloadJob Application Form

If your background and competencies match the job descriptions, apply online now:

Physical Application Process

For all applications, please indicate the subject as follows: JOB APPLICATION – [JOB REFERENCE NUMBER]. Please note that you have to attach the Application Form, Application Letter, Curriculum Vitae and Practicing License ONLY when you apply to the address below:

The Chief Executive Officer

Kenyatta University Teaching, Referral & Research Hospital

P.O. Box 7674 – 00100 GPO

Nairobi Kenya

The deadline for the receipt of all applications is 7th July 2023.

Only shortlisted candidates will be contacted. All successful candidates must fulfill the requirements of Chapter Six of the Constitution of Kenya 2010, including.

  • Certificate of good conduct from the Directorate of Criminal Investigations
  • Clearance Certificate from the Higher Education Loans Board (for university graduates only)
  • Tax Compliance Certificate from the KRA
  • Clearance from Ethics & Anti-Corruption Commission
  • A report from an approved Credit Reference Bureau

Any form of canvassing will lead to immediate disqualification.

KUTRRH is an Equal Opportunity Employer.

PERSONS LIVING WITH DISABILITY ARE ENCOURAGED TO APPLYInterested and qualified? Go to Kenyatta University Teaching, Referral & Research Hospital on to apply

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