Title: Back Office Sales Support – Fintech,
Net Salary: 70k – 100k,
Our Client is a Fintech Company based in the United Arab Emirates and is operational in different countries worldwide including Kenya. They seek to hire a Back Office Sales Support Specialist who will be the main contact person for all the sales team on the fields and finance team in the office.
- Approve and release sales orders to the sales team
- Improve and maintain sales team funding processes
- Have the ability to estimate required sales orders per day, and ensure they have the funds to process these orders in a timely manner
- Ensure that financial operational activities are executed and delivered as per the standards set.
- Performing data entry duties in regards to metrics, sales figures and other key data
- Prepare sales reports and analyse the data to track sales targets and extract BI analysis
- Oversees the company’s daily operations of the finance department and resolve accounting discrepancies
- Provide useful financial & operational insights to help make better decisions about formulating and executing the organizational strategy
- Resolve client queries in a timely and appropriate fashion
- Develop and maintain customer relationships and engender goodwill, for business growth and continuity.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Reporting any unusual activity to supervisors