Latest Sales & Marketing Jobs In Kenya

Auto Center Sales Lady Job At Aurum Consultants

Overview of the Position

Our client in the automotive industry is recruiting for a sales lady for an auto center. They will be a link between floor technicians, manager and customers. In addition, she will be responsible for engaging clients and listening to customer concerns.


  • Greeting customers and directing them to an available technician
  • Upselling services related to the unit.
  • Informing customers about potential cost savings and warranty protections
  • Keeping the client posted on work in progress.
  • Place outbound follow-up calls to sales leads and persuade potential customers
  • Provide product and service information to customers
  • Follow up customer calls and respond to customer’s emails
  • Target new customers or achieve upsells to existing customers when opportunities arise
  • Identify and qualify legitimate sales opportunities
  • Build sustainable relationships and engage customers by taking the extra mile
  • Research required information, identify, and resolve customer complaints using available resources,
  • Follow-up on customer inquiries not immediately resolved
  • Identify and escalate issues to supervisors when necessary
  • Monitor progress of campaigns using various metrics and submit reports of performance.


  • Diploma in sales and marketing or related industry is a desirable.
  • At least one year experience in sales
  • General knowledge of automotive
  • Customer service skills, being courteous and friendly is essential.
  • Ability to handle customer complaints diplomatically and politely.
  • Communication skills: As a liaison between the customer and technician, the Sales personnel needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.
  • Have organizational skills and time management.
  • Be able to communicate well, be neat and presentable.

How to Apply

Send your CV and  Cover letter clearly indicating current and expected remuneration to with subject line being the position applied for.  Interviews will be conducted on a rolling basis until the position is filled.

Only shortlisted applicants will be contacted.

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1 comment

Anne Njeri September 23, 2021 at 9:58 pm

I wish I would be given a chance to work with you


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